Security

Substantial measures are in place at Hampshire First Bank to protect your identity against theft and fraud. We maintain rigorous information security programs and a Privacy Policy to protect your personal and financial information. These policies are stringent and enforced, with employee training provided regularly. We treat your confidential information with the utmost care - whether online or in-person.

You can also take steps to protect the privacy of your personal information. By working together we can help maintain the confidentiality and integrity of your personal financial information.

Your Contribution

Your contribution is important to protect the security of your access to our services. You can help prevent unauthorized access by following these security tips:

• Protect your User ID (user name) and password by keeping it unique and known only to you. These are the keys that you use to access your information on our system. Please protect them.
• Choose a password that is at least 6 characters, a combination of letters and numbers, and difficult to guess. Avoid using an easily guessed password such as a word found in the dictionary, your name, your significant other's name, your pet's name, or your birthday.
• Use the "LOGOUT" button to log out of Online Banking applications upon completion of your transaction(s) and close your browser software. Upon log out, you will receive a message confirming that you have successfully logged out. Failure to log out could endanger the security of your personal information by potentially allowing others using the same computer to access information saved or cached in the memory of the browser.
• Never give your Social Security number or personal credit information over the phone unless you initiate the call.
• Destroy or securely store your account records. Tear or shred receipts, bank statements, and unused credit card offers. Keep billing statements and other account-related documents in a safe place.
• Regularly review your credit report. Order a copy of your credit report at least once per year and report any mistakes to the credit bureau agency and the creditor reporting the information.
• Review your statements thoroughly. Call your creditors immediately if you notice incorrect transactions.
• If you lose your Hampshire First Bank ATM/Debit, call us immediately at (603) 623-2007 or after business hours at (800) 236-2442.
• In the event that you believe that an unauthorized person has accessed your account, we require you to inform us as soon as possible. Please contact us at (603) 623-2007.